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Technology at Gann
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FAQ

Technology FAQ

If you have additional technology questions, contact the Helpdesk.

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What is NetClassroom?

What is Barracuda?

How do I retrieve my quarantine mail?

How do I get help related to school software and connection problems or questions?

What is the procedure for getting my laptop connected to the school network?

What are the requirements for connecting my laptop to the school network?

What does the IT department do to configure my laptop for the school network?

What machines are available to me if I do not have my own laptop?

Where are my documents stored or saved?

Can I access my stored files from home?

What is my email address?

How do I set up the FirstClass client on my home computer?

What is the purpose of the various FirstClass mail folders?

Do I need to read all the folders on my email desktop?

Can I change my school password?

How can I find an old email that seems to have disappeared?

How can I access my email when away from my home machine or away from school?